Privacy policy

Personal data collection & processing

Personal data? Think of it as the digital breadcrumbs that lead back to you - your name, your digs, your digits, and your digital address. Pioneerdesk GmbH picks up these pieces only when it's legit necessary, like sealing a deal, answering your queries, or when the law gives us the nod.

Sharing your data with third parties

Pioneerdesk GmbH keeps your personal details on the down-low, not passing them to third parties unless it’s to fulfill our end of a bargain or if you’ve given us the clear go-ahead with your John Hancock.

We're talking cookies with user centrics

At Pioneerdesk GmbH, we’re baking up a batch of cookies – but these aren't your grandma's recipe. They’re tiny text files that nestle into your device, tracking how you surf our waves. Why? So we can roll out the red carpet and tailor your web experience to be smoother than a buttered biscuit.

At Pioneerdesk GmbH, we use User Centrics to ensure transparent and user-friendly cookie management. This tool helps us maintain compliance with data protection regulations by giving you full control over the cookies and tracking technologies used on our website. When you visit our site, User Centrics provides a clear and concise consent management platform where you can easily adjust your preferences regarding cookies and trackers.

We prioritize your privacy and aim to make the consent process as straightforward and comprehensible as possible. For additional information on how User Centrics handles your data and your rights regarding cookie preferences, please refer to the detailed explanations provided in the consent management tool or here: https://usercentrics.com/privacy-policy/

If you have questions or need further assistance with your cookie settings, don't hesitate to contact us. We're committed to ensuring your data privacy and enhancing your browsing experience.

Your digital bill of rights

You've got the keys to unlock your personal info vault at Pioneerdesk GmbH whenever you wish. Noticed something amiss? Feel free to straighten out any inaccuracies or wipe the slate clean—just as long as it doesn't interfere with any legal requirements to hold onto certain records. Here’s how you can exercise your data rights under the GDPR:

• Right to Access: Dive deep into the details we hold about you—request a comprehensive breakdown anytime.
• Right to Rectification: Spot an error? Let us know, and we'll correct your info to keep things accurate.
• Right to Erasure: If it's time to part ways with some of your data, just say the word, and we'll erase it, provided it’s not under legal lock and key.
• Right to Restriction of Processing: Put a pause on processing your data if something seems off until everything's sorted out.
• Right to Data Portability: Take your data on the go. We'll package it up in a neat, machine-readable format or send it directly to another controller if that's what you need.
• Right to Object: If our processing activities make you uneasy, you can opt-out, especially from direct marketing or data used for profiling.
• Right to Withdraw Consent: Changed your mind? Withdraw your consent anytime—no questions asked.
• Right to Lodge a Complaint: Got concerns? Raise them with the appropriate data protection authority near you if you feel your data isn’t being handled right.

At Pioneerdesk GmbH, your data is yours to command. We're just here to make sure it works for you.

Fort Knoxing your data

At Pioneerdesk GmbH, we’re all about that digital fortress life. We’ve got the tech and tactics to shield your personal data from digital desperados, keeping your info safe from loss, ruin, tampering, and sticky fingers.

Delivering content through our CDN

We've turbocharged our website with a Content Delivery Network (CDN) to zap graphics and scripts to your screen at lightning speed. This nifty setup spreads our online goodies across servers both near and far, ensuring that you get what you need faster than ever. When you click on our content, your IP address and sometimes browser details like your User-Agent might be scooped up. Fear not - this info is only used to speed things up and keep our CDN secure and sprightly.

Got a question about how we use this tech wizardry? We're all ears and ready to chat!

Google fonts dressing up our site

Pioneerdesk GmbH jazzes up it's website with Google Fonts. It’s like a wardrobe for our words, courtesy of Google LLC. When our site calls on these stylish scripts, it's like a digital runway show, and your IP address gets a front-row seat. But don't fret about Google getting grabby with your data; we’ve dialed down their access. For the fashion-forward deets on Google Fonts and your privacy, strut over to Google’s privacy policy.



We point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Google. Further information on this can be found in Google's privacy policy. Here is the link to find out more about how Google uses this data: https://policies.google.com/privacy?hl=de

Google Analytics: Our website's data detective

Dive into the digital deep end with Pioneerdesk GmbH as we team up with Google Analytics, the web analysis service from Google LLC. This nifty tool uses cookies to get the 411 on how you navigate our site. These cookie crumbs lead back to Google servers in the USA where they're stored for the big analysis reveal.

But wait, we've got your back with IP anonymization. This means your IP gets a trim before it hits the stage, ensuring your privacy stays in the VIP zone within the EU and EEA. Google takes this data, crunches the numbers, and gives us the lowdown on site traffic and services connected to website and internet use, all without mixing it up with other Google data.

If cookies aren't your jam, you can block them in your browser settings, but heads up, it might cramp your style on our site. Want to go full incognito? Grab this browser plugin to block Google from tracking your site moves: https://tools.google.com/dlpage/gaoptout?hl=de

For the full dossier on Google Analytics and privacy, do some recon at Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Catch the wave with Google Tag Manager

Surf the digital wave with us as we harness Google Tag Manager, your backstage pass to managing website tags without a splash. This slick tool helps us deploy and update tags swiftly, capturing how you ride through our site without you dipping a toe in the code.

While Google Tag Manager doesn't collect personal cookies, it orchestrates others that do, sending data back to Google's US servers for the ultimate analytics jam session.

Fear not, your privacy is our VIP section—we've got IP anonymization in place. This means we trim your IP right off the bat, keeping your surfing incognito within the EU and EEA shores. Google crunches this data to give us the skinny on how you interact with our site, all while keeping your info separate from other Google data.

Not digging the cookie scene? You can wipe them out in your browser settings, though it might tame the waves on our site. Want to go full ghost? Catch this browser plugin to block Google from catching your moves: Google Analytics Opt-out Browser Plugin

Dive deeper into Google's privacy practices and get the full scoop at Google’s Privacy Policy.

Booking online appointments with microsoft M365 Services

To keep things smooth and efficient for our customers and prospects, we're in the groove with M365 for all our online appointment bookings. M365, a slick suite from the tech wizards at Microsoft, provides a secure and dependable platform for handling your date with us.

Booking through M365 does grab some of your personal info to confirm and manage the appointment, but we keep it under lock and key, all encrypted and secure. Curious about how Microsoft handles your details? Their privacy policy has got all the deets.

Hubspot and your data

At Pioneerdesk GmbH, we utilize HubSpot to manage our customer relationships and data more effectively. This tool helps us streamline our marketing, sales, and service efforts by organizing information and interactions in a unified platform. When you interact with us, whether by signing up for newsletters, downloading content, or requesting support, your data may be stored and processed through HubSpot.

We trust HubSpot due to its robust security measures and compliance with privacy regulations, ensuring your information is handled securely and with respect. For more details on how HubSpot manages data, please visit their privacy policy linked on our site:

https://legal.hubspot.com/privacy-policy

We boost your browsing with Meta pixels

When you visit our website, we use the Meta Pixel from Meta Platforms, Inc. This powerful tool helps us analyze the effectiveness of our website by collecting information about visitor activities. The data are captured using cookies stored on your device.

The Meta Pixel logs your IP address and other information stored on your computer. These details are used to provide us with statistical data on how our website is used. For more details on Meta Pixel and Meta's privacy policies, please visit: Meta Privacy Policies.

The information collected via the Meta Pixel does not allow us to directly identify individual users. We use this data to better understand our users' interests and continuously optimize our online services to enhance user experience.

The processing of data through the Meta Pixel is based on your explicit consent under Art. 6 Para. 1 lit. a GDPR, provided you have given your consent to the use of cookies and data processing via the pixel.

Since the data processing is conducted by Meta, our ability to access your data is limited. Only Meta has full access to the data. Therefore, measures to exercise your user rights (e.g., requests for information or deletion) are most effectively submitted directly to Meta.

Together with Meta, we are responsible for the data collected via the pixel on our website. You can assert your rights as a data subject with both Meta and us. Meta bears the primary responsibility under the GDPR for processing these data and ensures that all obligations under the GDPR regarding data processing are met.

For more information, we recommend visiting Meta's privacy policy: Meta Privacy Policies.

Supercharging experience witih LinkedIn pixel

Dive into a smarter browsing experience on our website, powered by the LinkedIn Pixel from LinkedIn Corporation. This ingenious tool crunches numbers on visitor activities, enhancing our website's effectiveness by tapping into detailed analytics provided by cookies on your device.

The LinkedIn Pixel captures your IP address and additional data from your computer, using this information to dish out rich statistical insights about how you and others interact with our site. Curious about the nuts and bolts? Check out the LinkedIn Privacy Policy for all the details.

Worried about privacy? The data gleaned from the LinkedIn Pixel doesn't let us identify you personally—it's all about tuning into broader user trends to refine our offerings and elevate your online experience.

Processing your data with the LinkedIn Pixel is entirely based on your clear consent under Art. 6 Para. 1 lit. a GDPR—meaning we kick into gear only if you've given the thumbs up for cookies and pixel tracking.

Since LinkedIn manages the data processing, they hold the reins on the data access. But don't fret, you can still exert your user rights effectively directly through LinkedIn.

Alongside LinkedIn, we take joint responsibility for the data snagged by the pixel on our website. You've got full rights to challenge or cheer on this data handling, both with us and LinkedIn. As per GDPR, LinkedIn carries the major responsibility and ensures compliance with all data processing requirements under the regulation.

For a deeper dive into how your data gets the VIP treatment, swing by the LinkedIn Privacy Policy. Get ready to make your web journey with us even more exciting!

Updating our privacy policy

Heads up! Pioneerdesk GmbH reserves the right to tweak this privacy policy whenever needed, to stay in step with legal hoopla or to reflect any new moves in how we handle data processing. Our advice? Check back on this policy every so often to keep in the know.

Get in touch

Got a privacy query? Send us your smoke signals, and we’ll get back to you promptly!

Pioneerdesk GmbH
Zangberger Straße 3
84539, Ampfing
Email: info@pioneerdesk.de

And just so you know, this privacy statement is hot off the press as of May 2024. Stay tuned for the latest updates.